Last Updated: June 6, 2025

Wallet Fees

Domestic

A transaction occurring when both the sender and receiver are registered with or identified by Lock Trust as residents of the same market.

International

A transaction occurring when the sender and receiver are registered with or identified by Lock Trust as residents of different markets. Certain markets are grouped together when calculating international transaction rates.

An International payment occurs when the sender and receiver are registered with or identified by Lock Trust as residents of different markets. Certain markets/regions are grouped together as follows for ease of reference when calculating International payment rates:

Group Name	Market/Region
European Economic Area (EEA)	Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, French Guiana, Germany, Greece, Guadeloupe, Hungary, Iceland, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Martinique, Mayotte, Monaco, Netherlands, Norway, Poland, Portugal, Reunion, Romania, San Marino, Slovakia, Slovenia, Spain, Sweden, Vatican City State.
United Kingdom (UK)	Guernsey, Isle of Man, Jersey, United Kingdom

LOCK TRUST WALLET

For more information and a complete listing of fees associated, please refer to the Lock Trust Wallet Terms and Conditions.

ADDING MONEY TO YOUR WALLET

Payment Method	Fee	Notes
Wire / ACH	Free	Initiated from the account holders external bank account.
ACH	1.25% A minimum fee of 0.25 USD	Initiated from within the LockTrust wallet.
Real-Time Payments (RTP) & FedNow	1.70% A minimum fee of 1.00 USD on small loads	Initiated from within the LockTrust wallet.
Zelle	1.70% A minimum fee of 1.00 USD on small loads	Coming Soon
Check reloads	1.50	Coming Soon

TRANSFERRING MONEY FROM OUT OF YOUR WALLET

Electronic withdrawal -standard (ACH) or Real-Time Payments (RTP): Money transferred with the standard option is typically available in 1 – 3 business days when sent to a linked bank account or approximately 48 hours when sent to an eligible linked virtual debit card. There’s a fee to transfer money from your account balance to your eligible linked bank account or virtual debit card with the Instant Transfer option. The money is typically available in minutes with that option.

Payment Method	Fee
ACH	1.25% A minimum fee of 0.25 USD
Real-Time Payments (RTP) & FedNow	1.70% A minimum fee of 1.00 USD on small loads
Cards	1.70% A minimum fee of 0.50 USD on small loads

SENDING AND RECEIVING MONEY

When you send or receive money through your LockTrust account feature—without an associated donation, purchase, or other commercial purpose—this is considered a personal transaction. Personal transactions are not intended for the exchange of goods or services. The applicable rates for personal transactions are outlined below.

Sending domestic personal transactions

Payment Method	Fee
Lock Trust wallet to wallet transfer	No fee
Cards	1.70% A minimum fee of 0.50 USD
Real-Time Payments (RTP) - FedNow transaction to non-LockTrust digital wallets	1.75% A minimum fee of 0.60 USD There’s a fee when you use FedNow to send money to friends or family with non-LockTrust FedNow enabled digital wallets using your Wallet Account balance.

Sending Canadian personal transactions

Payment Method	Fee
Lock Trust wallet to wallet transfer	No fee
Interac e-Transfer to non-LockTrust Interac e-Transfer - enabled digital wallets and accounts	2.75% A minimum fee of 1.25 USD

Sending international personal transactions - COMING SOON

The applicable fee for sending domestic transactions applies plus the applicable additional percentage-based fee for international transactions (international fee).

Payment Method	Fee
Lock Trust Wallet or a bank account
Cards

Receiving personal transactions

Rate
No fee (when no currency conversion is involved)

VIRTUAL CARDS

Payment Method	Fee
Card Issuance Fee	Free
Monthly Fee	1.00
Load from Lock Trust wallet	1.70% A minimum fee of 0.50 USD
Transaction Fee	Free
International Transaction Fee	Free
Currency Conversion	The transaction exchange rate will be included in a currency conversion spread
ATM Withdrawal	Coming Soon
Cash Back	2.0 %
Inactivity Fee	After 12 months $5.00
Limit	$100,000

ONLINE ESCROW

Payment Method	Fee
Transaction Fee	1.95%
International Transaction Fee	Free
Currency Conversion	The transaction exchange rate will be included in a currency conversion spread
Dispute Fee	$50.00 USD Additional fees may apply if a transaction enters dispute resolution.
Cancellation Fee	$2.95 USD + 0.25%

CURRENCY CONVERSIONS - Coming Soon

For any of the following types of transactions involving a currency conversion by Lock Trust, the transaction exchange rate will also include a currency conversion spread.

Converting payments in another currency

Type of Transaction	Currency Conversion Spread
Paying for goods or services in a currency other than the currency the goods or services are listed in. Sending money to a friend or family member such that they receive a different currency from the currency in which you pay. Sending money using Lock Trust Payouts such that your recipients receive a different currency from the currency in which you pay.	4.00%, or such other amount as may be disclosed to you during the transaction.
All other transactions	3.00%, or such other amount as may be disclosed to you during the transaction.

WITHDRAWALS OUT OF LOCK TRUST

You can typically withdraw money out of Lock Trust by standard withdrawals/transfers to your linked bank account or eligible cards. A currency conversion (and currency conversion fees) may also apply.

Note: For additional listings of transfer rates out of business accounts, please visit our Lock Trust Merchant Fees Page.

Minimum and Maximum fees – Instant Transfer

Based on withdrawal currency:

Currency	Minimum Fee
US dollar	0.50 USD

TRANSACTION LIMITS – INSTANT TRANSFER FOR BANK

Frequency	Maximum (up to)
Per transaction	10,000.00 USD

TRANSACTION LIMITS – INSTANT TRANSFER FOR CARDS

Frequency	Maximum (up to)
Per transaction	10,000.00 USD
Per day	20,000.00 USD
Per month	150,000.00 USD

OTHER CONSUMER FEES

Included below are fees associated with events, requests, or actions that may happen when you use your account.

Activity	Description	Rate
Bank Return on Withdrawal / Transfer out of Lock Trust	This fee applies when a user attempts to withdraw or transfer funds from LockTrust, but the transaction fails due to incorrect bank account or delivery information provided.	No Fee
ACH Returns	ACH Returns are credit or debit transactions initiated by LockTrust to involuntarily reverse a previously processed payment.	$25.00
ACH Chargebacks	An ACH Chargeback refers to a debit transaction initiated by LockTrust to reverse a previously processed payment, returning the funds to the Originating Depository Financial Institution (ODFI). This typically occurs when the account holder of the debited account disputes an ACH pull request.	$45.00
Stop Payments	A Stop Payment is a request made by the wallet owner to halt the processing of a Mailed Check or Digital Check that has been issued but not yet cashed by the recipient. Stop Payments are only available for Mailed or Digital Checks that have been pre-funded.	$35.00
ATM withdrawal (out-of-network)	Coming Soon
ATM international withdrawal	Coming Soon
Add cash at stores	Coming Soon

BUYING WITH LOCK TRUST

It's free to use Lock Trust to donate or to pay for a purchase or any other type of commercial transaction unless it involves a currency conversion.

Online or in-store

Tariff
No Fee (when no currency conversion is involved)

Online or in-store

When you accept the User Agreement to buy or sell goods or services or make any other commercial type of transaction, we call that a “commercial transaction”. For the listings of selling rates, please visit our Lock Trust Merchant Fees Page.