Last Updated: April 9, 2025

Wallet Fees

Domestic

A transaction occurring when both the sender and receiver are registered with or identified by Lock Trust as residents of the same market.

International

A transaction occurring when the sender and receiver are registered with or identified by Lock Trust as residents of different markets. Certain markets are grouped together when calculating international transaction rates.

An International payment occurs when the sender and receiver are registered with or identified by Lock Trust as residents of different markets. Certain markets/regions are grouped together as follows for ease of reference when calculating International payment rates:

Group Name	Market/Region
European Economic Area (EEA)	Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, French Guiana, Germany, Greece, Guadeloupe, Hungary, Iceland, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Martinique, Mayotte, Monaco, Netherlands, Norway, Poland, Portugal, Reunion, Romania, San Marino, Slovakia, Slovenia, Spain, Sweden, Vatican City State.
Europe I	Austria, Belgium, Channel Islands, Cyprus, Estonia, France (including French Guiana, Guadeloupe, Martinique, Reunion and Mayotte), Germany, Greece, Ireland, Isle of Man, Italy, Luxembourg, Malta, Monaco, Montenegro, Netherlands, Portugal, San Marino, Slovakia, Slovenia, Spain, United Kingdom, Vatican City State.
Europe II	Albania, Andorra, Belarus, Bosnia and Herzegovina, Bulgaria, Croatia, Czech Republic, Georgia, Hungary, Kosovo, Latvia, Liechtenstein, Lithuania, Macedonia, Moldova, Poland, Romania, Russian Federation, Serbia, Switzerland, Ukraine.
Northern Europe	Aland Islands, Denmark, Faroe Islands, Finland, Greenland, Iceland, Norway, Sweden.
United Kingdom (UK)	Guernsey, Isle of Man, Jersey, & United Kingdom

BUYING WITH LOCK TRUST

It’s free to use Lock Trust to donate or to pay for a purchase or any other type of commercial transaction unless it involves a currency conversion.

Online or in-store

Tariff
No Fee (when no currency conversion is involved)

SELLING WITH LOCK TRUST

When you accept the User Agreement to buy or sell goods or services or make any other commercial type of transaction, we call that a “commercial transaction”. For the listings of selling rates, please visit our Lock Trust Merchant Fees Page.

BUYING, SELLING, AND TRANSFERRING CRYPTOCURRENCIES

Buying or selling a cryptocurrency

There’s a fee for buying or selling cryptocurrencies (“crypto”). The fee will vary based on the USD value of your crypto purchase or sale amount.

The exchange rate you’ll see before buying or selling crypto will also include a cryptocurrency conversion spread. There’s no fee for holding crypto in your account. 

Purchase or sale amount Fee

Purchase or Sale Amount (USD)	Fee
1.00 – 24.99	0.49 USD
25.00 – 99.99	1.29 USD
100.00 – 199.00	2.29 USD
200.00 – 1000.00	1.80%
1000.01 and above	1.25%

Transferring a cryptocurrency

Transfer Type	Fee
Receiving a crypto transfer	No fee
Transferring crypto to another Lock Trust	No fee
Transferring crypto to an address outside of Lock Trust	You will be charged a cryptocurrency network fee, payable in the crypto you transfer, which varies. For details on the network fee, see the Lock Trust Cryptocurrency Terms and Conditions. We will display such network fee right before you transfer any crypto.
Using Lock Trust as a funding source to buy and transfer crypto in one step to external cryptocurrency wallet providers who support this feature	When you buy crypto to be transferred in one step, you will also be charged a cryptocurrency network fee, payable in the crypto you transfer. The crypto amount to be transferred in one step to an external wallet plus the crypto amount you will be charged to cover the cryptocurrency network fee is the “combined cryptocurrency purchase amount.” We will display the network fee right before you transfer any crypto. For crypto, you will pay (1) the transaction fee listed in the “Buying or selling a cryptocurrency” table above on the USD value of the combined cryptocurrency purchase amount and (2) 1% only on the USD value of the crypto that you transfer to your external wallet.
Using Lock Trust to transfer and sell crypto out of supported external cryptocurrency wallets in one step	When you transfer and sell crypto out of a supported external cryptocurrency wallet in one step, you will pay a transaction fee on the USD value of the crypto you are selling. You will pay (1) the transaction fee listed in the “Buying or selling a cryptocurrency” table above and (2) 1% only on the USD value of the crypto that you receive from your external wallet.

SENDING AND RECEIVING MONEY

When you send money (initiated from the "Friends and Family" tab of the "Send Money" low) to, or receive money into your Lock Trust account from, friends and family without making an underlying donation or commercial transaction (that is, the payment is not for the purchase of goods or services or for making any other commercial transaction), we call that a "personal transaction". The rates relating to personal transactions are set out below.

Payment method	Fee
Lock Trust wallet to wallet transfer	No fee
Cards	2.90% + fixed fee
Visa+ transaction to non-LockTrust Visa+- enabled digital wallets	1.75% A minimum fee of 0.25 USD

Sending international personal transactions - COMING SOON

The applicable fee for sending domestic transactions applies plus the applicable additional percentage-based fee for international transactions (international fee).

Payment method	Fee
Lock Trust balance or a bank account	5.00% A minimum international fee of 0.99 USD A maximum international fee of 4.99 USD
Cards	5.00% A minimum international fee of 0.99 USD A maximum international fee of 4.99 USD

Fees charged in different currencies for sending payments: We will collect the fee from the balance in the currency in which the fee is listed. To do this, we may need to convert the fee amount from your sending balance into the currency in which the fee is listed, in which case the fees for “Conversions in all other cases” also apply.

Receiving personal transactions

Rate
No fee (when no currency conversion is involved)

Fixed fee for personal transactions (based on currency received)

Currency	Fee	Currency	Fee
Australian dollar	0.30 AUD	New Taiwan dollar	10.00 TWD
Brazilian real	0.60 BRL	New Zealand dollar	0.45 NZD
Canadian dollar	0.30 CAD	Norwegian krone	2.80 NOK
Czech koruna	10.00 CZK	Philippine peso	15.00 PHP
Danish krone	2.60 DKK	Polish zloty	1.35 PLN
Euro	0.35 EUR	Russian ruble	10.00 RUB
Hong Kong dollar	2.35 HKD	Singapore dollar	0.50 SGD
Hungarian forint	90.00 HUF	Swedish krona	3.25 SEK
Israeli new shekel	1.20 ILS	Swiss franc	0.55 CHF
Japanese yen	40.00 JPY	Thai baht	11.00 THB
Malaysian ringgit	2.00 MYR	UK pounds sterling	0.20 GBP
Mexican peso	4.00 MXN	US dollar	0.30 USD

LOCK TRUST BALANCE

Lock Trust offers a balance holding account commonly referred to as Lock Trust Balance.

For more information and a complete listing of fees associated, please refer to the Lock Trust Balance Terms and Conditions.

CURRENCY CONVERSIONS - Coming Soon

For any of the following types of transactions involving a currency conversion by Lock Trust, the transaction exchange rate will also include a currency conversion spread.

Converting payments in another currency

Type of Transaction	Currency Conversion Spread
Paying for goods or services in a currency other than the currency the goods or services are listed in. Sending money to a friend or family member such that they receive a different currency from the currency in which you pay. Sending money using Lock Trust Payouts such that your recipients receive a different currency from the currency in which you pay.	4.00%, or such other amount as may be disclosed to you during the transaction.
All other transactions	3.00%, or such other amount as may be disclosed to you during the transaction.

WITHDRAWALS OUT OF LOCK TRUST

You can typically withdraw money out of Lock Trust by standard withdrawals/transfers to your linked bank account or eligible cards. A currency conversion (and currency conversion fees) may also apply.

Note: For additional listings of transfer rates out of business accounts, please visit our Lock Trust Merchant Fees Page.

Withdrawing from a Lock Trust personal account

Withdrawal / Transfer to	Withdrawal / Transfer Type	Rate
Bank account	Standard (With eligible linked bank account)	No Fee (when no currency conversion is involved)
Bank account	Instant (Withdrawal limits apply)	1.75% of amount transferred Minimum and Maximum fees apply based on the card withdrawal currency, in the table below
Cards	Standard - With eligible linked debit card (Withdrawal limits apply)	No Fee (when no currency conversion is involved)
Cards	Instant - With eligible linked debit card (Withdrawal limits apply)	1.75% of amount transferred Minimum and Maximum fees apply based on the card withdrawal currency, in the table below
Checks	Have a paper check mailed to you	1.50 USD (Fee only applies to Lock Trust personal accounts without a linked Lock Trust Balance account)

Withdrawal Limits – Instant Transfer for Bank

Frequency	Maximum (up to)
Per transaction	25,000.00 USD

Withdrawal Limits – Standard and Instant Transfers for Cards

Frequency	Maximum (up to)
Per transaction	5000.00 USD
Per day	5000.00 USD
Per week	5000.00 USD
Per month	15,000.00 USD

Minimum and Maximum fees – Instant Transfer

Based on withdrawal currency:

Currency	Minimum Fee	Maximum Fee
US dollar	0.50 USD	25.00 USD

OTHER CONSUMER FEES

Included below are fees associated with events, requests, or actions that may happen when you use your account.

Activity	Description	Rate
Bank Return on Withdrawal / Transfer out of Lock Trust	This fee is charged when a withdrawal/transfer out of Lock Trust is attempted by a user and it fails because incorrect bank account information or delivery information is provided.	No Fee
Credit Card and Debit Card Confirmation(s)	Some users, in order to increase their sending limit or as Lock Trust may determine, may be charged a credit card and debit card link and confirmation fee. This amount will be refunded when you successfully complete the credit card or debit card verification process.	See Credit Card and Debit Card Link and Confirmation Table below.
Lock Trust Business Debit Card	Use of the Lock Trust Business Debit Card is subject to eligibility, application, approval by Lock Trust and your acceptance of the terms.	Please see our Lock Trust Business Debit Card Cardholder Agreement and Privacy Notice
Lock Trust Debit Card	Use of the Lock Trust Debit Card is subject to eligibility, application, approval by Lock Trust and your acceptance of the terms.	Please see our Lock Trust Debit Card Cardholder Agreement

Credit Card and Debit Card Link and Confirmation Table

Currency	Rate	Currency	Rate
Australian dollar	2.00 AUD	New Taiwan dollar	70.00 TWD
Brazilian real	4.00 BRL	New Zealand dollar	3.00 NZD
Canadian dollar	2.45 CAD	Norwegian krone	15.00 NOK
Czech koruna	50.00 CZK	Philippine peso	100.00 PHP
Danish krone	12.50 DKK	Polish zloty	6.50 PLN
Euro	1.50 EUR	Russian ruble	60.00 RUB
Hong Kong dollar	15.00 HKD	Singapore dollar	3.00 SGD
Hungarian forint	400.00 HUF	Swedish krona	15.00 SEK
Israeli new shekel	8.00 ILS	Swiss franc	3.00 CHF
Japanese yen	200.00 JPY	Thai baht	70.00 THB
Malaysian ringgit	Not Applicable	UK pounds sterling	1.00 GBP
Mexican peso	20.00 MXN	US dollar	1.95 USD